FAQ

Orders & shipping

When will my order ship?
Most orders are processed within 1–2 business days.

How long does delivery take?
Standard delivery is typically 5–10 business days within the US. You'll get tracking by email as soon as your order ships.

Do you ship internationally?
Yes — delivery times vary by destination.

Returns & guarantee

What's your return policy?
If something isn't right, you can return unused items within 30 days for a refund. We want you to feel good about your purchase.

What if my item arrives damaged?
Email us a photo and we'll make it right.

Using your product

Will this work for my pain?
Each product page explains what it's best for and how it works. If you're unsure, reach out and we'll help you find the right fit. (Limber products are for comfort and support and aren't a substitute for medical advice.)

Still have a question? Contact us.